E-Commerce Operations Manager


We are Flagship LLC, Shopify dedicated e-commerce & digital marketing agency from Tokyo, Japan. We help sellers build geographically broader & higher value customer relations through Global E-commerce services and SaaS digital marketing products. 

Our team features developers, web designers, project managers and growth hackers from 10+ nationalities, and we are overall bilingual in English and Japanese. 

We are currently looking for a E-Commerce Operations Manager to add to our team.



  • Manages the basic settings of Shopify stores, such as taxation, shipment, permissions etc.
  • Takes care of collections setup and product registration
  • Tests, installs and configures apps according to the client needs
  • Directly communicates with Shopify and third-party apps support line to solve potential issues and roadblocks
  • Offers support to clients when it comes to e-commerce related inquiries and issues


  • Business level English. Japanese proficiency is a plus
  • Self starter
  • Highly detail-oriented and with an inclination for fast learning and high precision
  • Strong at organization and communication
  • Passionate, open-minded and willing to make a difference in the company


We provide visa sponsorship (if necessary), commuting allowance, flexible time and remote work options, the tools and devices you need to do your job at your best and an open-minded, enjoyable environment.