Privacy Policy

Flagship Inc. (“Flagship”) is engaged in the business of providing services, software, and customer success support in the e-commerce area. We recognize the importance of protecting personal data in today's information-communication driven society, and are committed to protecting personal data in accordance with the following policy. When providing personal information to us, we ask that you agree to the following before providing it.

  1. Definition of Personal Data
  2. Personal data is defined as information about an individual (name, date of birth, and other information that can identify a specific individual) as defined in the Act on the Protection of Personal Information, Japan(Act No. 57 of 2003), as well as information that can be used in connection with a specific individual.

  3. Purpose of Use
  4. We may use the collected personal information for the following purposes.

    1. (1) To authenticate users and provide various services to users
    2. (2) To provide support services related to our services
    3. (3) To provide information on new services offered by the Company
    4. (4) To send various communications and notices related to the User's use of the Company's services.
    5. (5) To contact and send various questionnaires, etc. to Users, to collect questionnaires from Users who have separately agreed to receive them, and to conduct questionnaire operations
    6. (6) To distribute information such as e-mail newsletters and various notices to users
    7. (7) To respond to opinions and inquiries regarding our services
    8. (8) Other matters incidental to the above items
  5. Restrictions on the Use of Personal Information
  6. We will not handle personal information beyond the scope necessary to achieve the purpose of use without obtaining the prior consent of the individual. However, this does not apply in the following cases.

    1. (1) When required by law
    2. (2) When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the person in question.
    3. (3) Cases in which the provision of personal information is particularly necessary for improving public health or promoting the healthy development of a child and in which it is difficult to obtain the consent of the person in question
    4. (4) Cases in which the handling of personal information is necessary for cooperating with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and in which obtaining your consent is likely to impede the execution of such affairs.
  7. Proper Acquisition of Personal Information
  8. We will acquire personal information in an appropriate manner and not through deception or other wrongful means.

  9. Notification of Purpose of Use of Personal Information
  10. When acquiring personal information, we will publicly announce the purpose of use in advance. However, this does not apply in the following cases.

    1. (1) Cases in which notifying the person of the purpose of use or publicly announcing it may harm the life, body, property, or other rights or interests of the person or a third party
    2. (2) Cases in which notifying the person of the purpose of use or publicly announcing it may harm his/her right to privacy or legitimate interests
    3. (3) Cases in which it is necessary to cooperate with a national agency or local public body in the performance of its duties as prescribed by law, and in which notifying the person of the purpose of use or publicly announcing it is likely to impede the performance of such duties
    4. (4) Cases in which the purpose of use is recognized to be clear in light of the circumstances of the acquisition
  11. Supervision of Contractors
  12. When we outsource all or part of the handling of personal information, we require the contractor to sign a confidentiality agreement and provide necessary and appropriate supervision to ensure that the contractor manages the personal information safely.

  13. Restrictions on Provision to Third Parties
  14. We will not provide personal information to third parties without the prior consent of the individual, except in the following cases.

    1. (1) When required by law
    2. (2) When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the person in question
    3. (3) Cases in which the provision of personal information is particularly necessary for improving public health or promoting the healthy development of a child and in which it is difficult to obtain the consent of the person in question
    4. (4) When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either of the former two in executing affairs prescribed by law, and obtaining your consent is likely to impede the execution of such affairs
    5. (5) Cases in which the following matters are notified or publicly announced in advance
      1.        a.  The purpose of use includes provision to a third party
      2.        b.  The items of data to be provided to the third party
      3.        c.  The means or method of provision to the third party
      4.        d.  Cases in which provision of personal information to a third party will be discontinued upon
      5. request of the person concerned.
    6. (6) When we outsource all or part of the handling of personal information within the scope necessary to achieve the purpose of use.
    7. (7)  When personal information is provided as a result of the succession of business due to a merger or other reasons.
    8. (8) Cases in which personal information is used jointly with a specific person, and in which the Company notifies the person in advance or makes readily accessible to the person the items of personal information jointly used, the scope of joint use, the purpose of use by the person, and the name of the person responsible for the management of the personal information, or when the personal information is readily accessible to the person in question.
  15. Disclosure of Personal Information
  16. When we receive a request from a user to disclose his/her personal information, we will confirm that the request is from the user himself/herself and disclose the information to the user without delay. However, we may decide not to disclose all or part of the personal information in the following cases, and if we decide not to disclose the personal information, we will notify the user to that effect without delay.

    1. (1) When there is a risk of harm to the life, body, property, or other rights or interests of the person in question or a third party.
    2. (2) If there is a risk of significant hindrance to the proper execution of our business
    3. (3) If it violates other laws and regulations.
  17. Correction of Personal Information
  18. When we receive a request from a user to correct, add, or delete (hereinafter referred to as “correct, etc.”) his/her personal information due to its untruthfulness, we will, upon confirming that the request is made by the user himself/herself, correct, etc. the information to the extent necessary to achieve the purpose of use, except when special procedures are required by other laws or regulations, without delay. Based on the results of the investigation, we will correct the content of the personal information and notify the user to that effect.

  19. Suspension of Use of Personal Information
  20. When we receive a request from a user to stop using or delete (hereinafter referred to as “stop using, etc.”) his/her personal information on the grounds that it has been handled beyond the scope of the purpose of use publicly announced in advance, or that it has been obtained through deception or other wrongful means, we will, after confirming that the request is from the user himself/herself, conduct the necessary investigation without delay, stop using, etc. the personal information based on the results, and notify the user to that effect. If a user requests the suspension of use or deletion of his/her personal information (hereinafter referred to as “Suspension of Use, etc.”) on the grounds that the information has been obtained through deception or other wrongful means, the Company will, without delay, conduct the necessary investigation after confirming that the request has been made by the user himself/herself. However, in cases where the Suspension of Use. etc. of personal information is difficult due to the large cost involved or other reasons, and alternative measures can be taken as necessary to protect the rights and interests of the person, we will take such alternative measures. If the request does not meet the requirements of the Personal Information Protection Law, we may not be able to fulfill your request. In addition, we may charge an additional fee for responding to your request.

  21. (Inquiries about personal information)
  22. For inquiries regarding personal information, please contact the following

    <Reception Desk>
    Flagship Inc.
    Personal Information Management Office
    E-mail: security@flagship.cc

    Establishment date: July 1, 2020
    Flagship Inc.
    CEO : Koji Jimba